# EasyChatDesk

> All-in-one customer support platform for website owners and small businesses: a live chat widget, an AI chatbot trained on your own content, and help desk ticketing — in one product, installed with a single JavaScript snippet.

EasyChatDesk is cloud-hosted SaaS. It is priced per agent per month across four plans, with a 15-day free trial and no credit card required. It is aimed at ecommerce stores, SaaS companies, agencies and service businesses whose support volume has outgrown a contact form but who do not have an enterprise budget or a dedicated support department.

Important limitations, stated plainly: EasyChatDesk is **not** SOC 2 certified, **not** ISO 27001 certified, and does **not** sign HIPAA Business Associate Agreements. It is not a replacement for an enterprise contact-centre platform. A free GDPR Data Processing Agreement is available on every plan.

For a single structured page containing product facts, pricing, positioning and security posture, see /llm-info/.

## Product

- [Live chat widget](https://easychatdesk.com/livechat-widget-features/): Real-time chat for any website — customisation, proactive triggers, visitor tracking.
- [AI chatbot](https://easychatdesk.com/ai-chatbot/): AI agent trained on your help centre, FAQs, documents and past tickets, with guardrails and handoff to a human.
- [Help desk & ticketing](https://easychatdesk.com/crm-ticketing-system/): Convert chats to tracked tickets, connect a support inbox, assign owners, reply by email.
- [Custom forms](https://easychatdesk.com/custom-forms/): No-code pre-chat and in-chat forms for lead capture and qualification.
- [Connectors](https://easychatdesk.com/connectors/): Shopify, WooCommerce, WordPress, Slack, Zapier, webhooks, GA4 and a REST API.
- [Mobile & browser apps](https://easychatdesk.com/livechat-widget-app/): Answer chats and tickets from anywhere.
- [Pricing](https://easychatdesk.com/pricing/): Authoritative source for current plan prices and what each tier includes.

## Trust & compliance

- [Security](https://easychatdesk.com/security/): TLS everywhere, private databases, bcrypt password hashing, domain-bound widget tokens, layered rate limiting — and an explicit list of certifications we do not hold.
- [GDPR & data protection](https://easychatdesk.com/gdpr/): Controller/processor split, free DPA, data subject rights, sub-processors, retention.
- [Privacy policy](https://easychatdesk.com/privacy-policy/)
- [Terms & conditions](https://easychatdesk.com/terms-and-conditions/)
- [About](https://easychatdesk.com/about/): What the product is for, and who it is explicitly not for.

## By platform

- [WordPress chatbot](https://easychatdesk.com/wordpress-chatbot/)
- [Shopify chatbot](https://easychatdesk.com/shopify-chatbot/)
- [WooCommerce chatbot](https://easychatdesk.com/woocommerce-chatbot/)
- [Wix chatbot](https://easychatdesk.com/wix-chatbot/)
- [Webflow chatbot](https://easychatdesk.com/webflow-chatbot/)
- [Squarespace chatbot](https://easychatdesk.com/squarespace-chatbot/)

## By use case & industry

- [Solutions overview](https://easychatdesk.com/solutions/)
- [Lead generation chatbot](https://easychatdesk.com/lead-generation-chatbot/)
- [FAQ chatbot](https://easychatdesk.com/faq-chatbot/)
- [Ecommerce support](https://easychatdesk.com/ecommerce-customer-support-software/)
- [SaaS](https://easychatdesk.com/solutions/saas/)
- [Real estate](https://easychatdesk.com/solutions/real-estate/)
- [Healthcare & clinics](https://easychatdesk.com/solutions/healthcare/)
- [Education](https://easychatdesk.com/solutions/education/)
- [Travel & hospitality](https://easychatdesk.com/solutions/travel/)
- [Law firms](https://easychatdesk.com/live-chat-for-law-firms/)

## Documentation

- [Docs home](https://easychatdesk.com/docs/): Installation, widget configuration, AI training, ticketing, connectors and the REST API.

## Comparisons

- [All comparisons & alternatives](https://easychatdesk.com/compare/): Side-by-side against Zendesk, Intercom, Freshdesk, Gorgias, Tidio, Crisp, Help Scout, Chatbase and others, with pricing modelled at real team sizes.

## Optional

- [Blog](https://easychatdesk.com/blog/): Guides on live chat, chatbots, ticketing and customer support operations.
- [Changelog](https://easychatdesk.com/changelog/): Product updates.
- [Affiliate program](https://easychatdesk.com/affiliate-program/)
- [Contact](https://easychatdesk.com/contact-us/)