By accessing or using EasyChatDesk (the “Service”), you agree to comply with and be bound by these Terms of Use (the “Terms”). If you do not agree with these Terms, you should not use the Service.
EasyChatDesk provides a live chat widget and CRM ticketing application that allows businesses to manage customer interactions. The Service includes tools for customer communication, ticket management, and data analysis.
To access the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update this information as needed.
You are responsible for maintaining the confidentiality of your account login credentials and are fully responsible for all activities that occur under your account. You agree to notify EasyChatDesk immediately of any unauthorized use of your account.
You agree to use the Service only for lawful purposes. You shall not use the Service to transmit, distribute, or store material that violates applicable laws or regulations.
Users are prohibited from engaging in activities that:
The Service may be offered on a subscription basis with various pricing plans. You agree to pay all fees associated with your chosen plan. All payments are non-refundable unless otherwise stated.
You must provide a valid payment method at the time of subscription. By providing payment information, you authorize EasyChatDesk to charge the applicable fees.
EasyChatDesk reserves the right to change the fees for the Service at any time. You will be notified of any fee changes in advance, and your continued use of the Service after the fee change constitutes acceptance of the new fees.
All intellectual property rights in the Service, including but not limited to trademarks, logos, and software, are owned by EasyChatDesk or its licensors.
EasyChatDesk grants you a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes.
By submitting content to the Service, you grant EasyChatDesk a worldwide, non-exclusive, royalty-free license to use, reproduce, and distribute your content in connection with providing the Service.
Your use of the Service is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the Service, you consent to the practices described in the Privacy Policy.
You may terminate your account at any time by following the procedures provided in the Service. Upon termination, all rights granted to you under these Terms will immediately cease.
EasyChatDesk reserves the right to terminate or suspend your access to the Service at any time, with or without notice, for any reason, including violation of these Terms.
The Service is provided “as is” and “as available.” EasyChatDesk disclaims all warranties, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent permitted by law, EasyChatDesk shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Service; (ii) any unauthorized access to or use of our servers; (iii) any interruption or cessation of transmission to or from the Service; or (iv) any bugs, viruses, or the like that may be transmitted to or through the Service.
EasyChatDesk reserves the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website and updating the “Last Updated” date. Your continued use of the Service following any changes constitutes acceptance of those changes.
These Terms shall be governed by and construed in accordance with the laws of EU, without regard to its conflict of law principles.
If you have any questions about these Terms, please contact us at [email protected]