Upgrade your plan as you grow
Every plan includes excellent support and live visitor tracking. Start with a 15-day trial — you won't be charged right now.
Trusted by 65+ users
Starter
Everything a small team needs to start chatting.
$204 billed yearly
Start Free Trial- Live chat widget
- 90-day chat history
- Track 100 visitors
- Basic customisation
- Ticketing system
- Data security controls
- 5 GB storage
Professional
AI AgentAdd AI automation and unlimited history.
$396 billed yearly
Start Free Trial- Everything in Starter
- Unlimited chat history
- Track 500 visitors
- 5,000 AI credits · 1 AI agent
- AI chatbot access
- Full customisation
- Unlimited storage
- Remove branding
- Advanced styling & stats
Business
2 AI AgentsBest value for growing support teams.
$2388 billed yearly
Subscribe- Everything in Professional
- 15,000 AI credits · 2 AI agents
- Track 1,000 visitors
- Apple iMessage channel
- Help desk system
- Scheduler feature
- Full statistics
Platinum
3 AI AgentsMaximum scale, unlimited visitors.
$4188 billed yearly
Subscribe- Everything in Business
- 45,000 AI credits · 3 AI agents
- Track unlimited visitors
- Apple iMessage channel
- Full widget customisation
- Full statistics
- Scheduler feature
Prices are per active agent. Switch plans anytime from Billing.
Compare plans
See what's included in Starter, Professional, Business and Platinum.
| Features | Starter $17/mo | Professional $33/mo | Business $199/mo | Platinum $349/mo |
|---|---|---|---|---|
| Live chat | ||||
| Chat history | 90 days | Unlimited | Unlimited | Unlimited |
| Tracked visitors | 100 | 500 | 1,000 | Unlimited |
| AI chatbot | ||||
| AI credits | — | 5,000 | 15,000 | 45,000 |
| AI agents | — | 1 | 2 | 3 |
| Widget customisation | Basic | Full | Full | Full |
| File attachments | ||||
| Ticketing system | ||||
| Help desk system | ||||
| Apple iMessage channel | ||||
| Data security controls | ||||
| Remove branding | ||||
| Advanced styling | ||||
| Scheduler | ||||
| Analytics & stats | Standard | Advanced | Full | Full |
Frequently asked questions
Quick answers about billing, features and setup.
Do I need a credit card for the free trial?
No. You can start your 15-day free trial without a credit card. Upgrade anytime from your dashboard.
How are agent seats counted and billed?
Pricing is per active agent. You can add or remove agents at any time. Changes pro-rate on monthly plans and adjust at renewal on yearly plans.
Is the AI chatbot included?
Yes. The AI chatbot is included from the Professional plan and above. Configure intents, fallback replies and handoff to live agents in seconds.
How do you handle data privacy and GDPR?
We are GDPR-ready with data processing agreements, EU data residency options, and tools to export or delete user data. For stricter needs, ask about on-prem / dedicated hosting.
How do I install the widget on my site?
Paste one JavaScript snippet before </body> on your site, or use our WordPress plugin. The widget appears instantly and you can customise it from your dashboard.
Can I switch between monthly and yearly later?
Absolutely. You can switch plans anytime from Billing. Yearly plans apply the discount immediately on the next cycle.
Do you offer email/ticket support too?
Yes, a built-in ticketing system is available on all plans. Connect your support email to manage tickets and live chat in one inbox.
Do you have custom/enterprise options?
We do. Get dedicated infrastructure, SSO/SAML, priority SLAs and custom onboarding. Contact our team for a tailored quote.
Need an enterprise or custom solution?
Custom onboarding, dedicated servers, on-prem installation for GDPR and privacy, dedicated support and personalised SLAs. Let's build an enterprise solution together.