The live chat widget that turns visitors into customers
Add real-time chat to any website in minutes. Greet visitors proactively, see who's online, and answer questions before they bounce — all from one shared inbox.
A live chat widget built for conversions
Real-time messaging
Typing indicators, read receipts, file uploads and emoji. Replies feel instant on desktop and mobile.
Proactive messages
Trigger targeted greetings by page, time on site, cart value or UTM source to start more conversations.
Visitor context
See location, current page, referrer, device and browsing history before you say hello.
Full customisation
Match your brand with custom colours, position, greetings, avatar and multilingual text.
Unlimited history
Every transcript and attachment is saved and searchable — no expiry on paid plans.
One-line install
Paste a single snippet or use our WordPress plugin. Works on Shopify, WooCommerce and any site.
Start conversations at the right moment
Don't wait for visitors to reach out. Trigger proactive messages based on behaviour — pages viewed, time on site, exit intent or cart value — to capture leads and recover abandoned carts.
- Behavioural and page-based triggers
- Exit-intent and cart-value rules
- A/B test greetings and measure impact
One inbox for the whole team
Route chats with assignment rules, round-robin or departments. Use canned replies, internal notes, tags and collision detection so two agents never reply to the same person.
- Canned replies and macros
- Internal notes and @mentions
- Round-robin and skills-based routing
Frequently asked questions
How do I add the live chat widget to my site?
Paste one JavaScript snippet before the closing </body> tag, or install our WordPress plugin. The widget appears instantly and is configured from your dashboard.
Will the widget slow down my website?
No. The widget loads asynchronously after your page, so it never blocks rendering or hurts your Core Web Vitals.
Can I customise how the widget looks?
Yes — colours, position, greeting text, avatar and language are all customisable, with advanced CSS available on higher plans.
Does it work on mobile?
Yes. The widget is fully responsive, and your agents get iOS and Android apps to reply on the go.
Ready to try EasyChatDesk?
Set up live chat, an AI chatbot and a help desk in minutes. No credit card required.
- Guided onboarding
- Scale-as-you-grow pricing
- 55+ languages
- 15-day free trial
- Cancel anytime