Customer support software built for ecommerce
Give shoppers instant answers and recover more carts. Live chat, an AI chatbot and ticketing with order context from Shopify and WooCommerce — in one inbox.
Support that drives revenue, not just tickets
Order context
See orders, carts and customer history right inside the conversation.
Cart recovery
Trigger proactive messages on product and checkout pages to recover abandoned carts.
WISMO automation
Let the AI bot answer 'where is my order', returns and shipping questions automatically.
Order-aware tickets
Convert chats to tickets with order details attached for faster resolution.
Revenue attribution
See how many sales your support conversations influence.
Peak-season ready
Macros, routing and an AI agent absorb holiday volume without extra headcount.
Every conversation, with full order context
Agents see what a shopper bought, what's in their cart and their order status without leaving the chat. That means faster answers, fewer back-and-forths and happier customers.
- Live order and cart data in the inbox
- Proactive messages on high-intent pages
- Automatic answers to shipping and return questions
Turn support into a sales channel
Intercept questions on product and checkout pages, qualify high-intent shoppers, and recover carts before they're lost. Support becomes a revenue driver, not just a cost centre.
- Exit-intent and cart-value triggers
- Lead capture with custom forms
- Revenue attribution on conversations
Frequently asked questions
Which ecommerce platforms do you support?
EasyChatDesk integrates with Shopify and WooCommerce for order context, and works on WordPress and any website.
Can it handle holiday traffic spikes?
Yes. The AI chatbot, macros and routing absorb repetitive volume so your team can keep up during peak season.
Does support actually increase sales?
Proactive chat and fast answers recover carts and convert hesitant shoppers — and you can measure the revenue impact in reporting.
Grow your store with better support
Live chat, AI chatbot and ticketing with order context — built for ecommerce.
- Guided onboarding
- Scale-as-you-grow pricing
- 55+ languages
- 15-day free trial
- Cancel anytime