Live chat widget for website, Ticketing, CRM, Team Chat, Helpdesk, Knowledge Base, AI Agents
Trade slow queues and repetitive questions for instant, accurate answers powered by EasyChatDesk.
Blend AI agents with live chat and a full help desk—seamless handoffs, shared context, and happier customers.
Add a chat widget, route conversations to your inbox, and let AI handle FAQs or jump in yourself for faster replies and happier customers.
Paste one line of code and start chatting. We auto-detect pages, capture UTM and referrer, and prevent duplicate sessions. Works with Shopify, WooCommerce, and WordPress.
Create agents, skills, and business hours. Use assignment rules, round-robin, or departments to route chats. Enforce SLAs, internal notes, tags, and ticketing in one place.
Deflect repetitive questions using an AI knowledge base, proactive messages, and intent routing. Trigger macros, create CRM tickets, and sync transcripts to email, Slack, and Zapier to keep workflows tight.
Grow revenue, reduce handle time, and keep customers happy with a single platform that blends live chat, help desk ticketing, AI automation, and marketing tools—built for ecommerce and agencies.
Real-time live chat plus a CRM ticketing system improves first-response time, CSAT, and retention. Share internal notes, attach files, tag conversations, and keep the full history for audits and QA.
Trigger proactive messages on product and checkout pages to recover carts and qualify leads. Use lead forms, canned replies, and assignment rules to shorten time-to-close and grow revenue.
Capture subscribers with chat forms, send follow-ups, and trigger retargeting via webhooks/Zapier. Sync UTM sources, campaigns, and conversions to GA4 or your favorite analytics tool.
Convert chats to tickets with one click. Manage SLAs, priorities, statuses, and assignees, use macros and tags, and keep omnichannel support in a single team inbox.
Provide 24/7 answers from your knowledge base, deflect repetitive questions, and auto-route by intent. Reduce volume while maintaining NPS with smart suggestions, FAQs, and workflow triggers.
Works with Shopify, WooCommerce, and WordPress. Webhooks, Zapier, and API access, plus detailed reporting on response time, resolution rate, CSAT, and conversion impact.
From live chat discussions with your customers, to full analytics, form building and submitting tickets. Install the live chat widget in your site right now + CRM and video calling features to come in the next phase.
Transform your website with our live chat software, designed to connect you instantly with visitors. Supercharge customer support, boost engagement, and drive conversions with real-time interactions. Our user-friendly chat solution integrates seamlessly, enhancing user experience and providing immediate assistance. Add free chat to your website today and make every visitor interaction count!
Get lifetime access to our complete customer service platform: live chat widget, AI automation, help desk ticketing, analytics, mobile apps, and white-label branding. No recurring fees. Ever.
Add instant messaging to Shopify, WooCommerce, and WordPress. Proactive chat, typing indicators, file uploads, and visitor context boost conversions and reduce cart abandonment.
Track response time, CSAT, and resolution rates. See UTM sources, funnels, first-touch/last-touch attribution, webhooks, and lead capture that syncs to GA4 or your BI.
Build offline contact forms with required fields, file uploads, GDPR consent, and spam protection. Pipe submissions to your CRM via webhooks or Zapier—no code.
24/7 self-service with a knowledge-base-powered bot. Intent detection, smart deflection, and auto-routing to agents reduce volume while keeping NPS high.
Access every transcript, attachment, and note—no expiry. Lightning-fast search, exports, and audit logs for compliance and QA across teams.
Convert chats to tickets with one click. SLAs, priorities, statuses, tags, internal notes, assignments, and macros—everything your support ops needs in one inbox.
Support on the go with push notifications, real-time messaging, away/online toggles, canned replies, and voice notes. Keep SLAs while your team is mobile.
Match your brand with custom colors, fonts, greetings, and multilingual text. Optional custom domain and widget CSS for a fully branded help desk experience.
Read how ecommerce brands, agencies, and fast-growing startups use our live chat, help desk, and AI chatbot to speed up replies, reduce support costs, and convert more visitors.
Get started ›We switched from an expensive tool and cut first-response time by 62%. EasyChatDesk combines live chat, ticketing, and macros in one team inbox. Conversions on product pages are up, and the AI bot handles FAQs 24/7.
Setup took minutes. Routing rules and SLAs are perfect for our support desk. Turning a chat into a ticket is one click, and the analytics & CSAT reports make monthly client reviews painless.
Proactive messages on checkout recovered abandoned carts immediately. The knowledge-base chatbot answers delivery and return questions, while tricky cases escalate to our agents with full context.
We consolidated email + chat into one help desk. Tags, priorities, and macros keep our queue clean. The mobile app lets us hit SLAs even on the go.
We saved thousands a year. EasyChatDesk delivers the same core features— team inbox, canned replies, automations, and reporting—without the heavy bill.
The webhooks & API made it simple to push events to Slack and our CRM. Weekly reports show response time, resolution rate, and CSAT by team—super helpful.
Installation on client sites took one line of code. White-label branding keeps everything on-brand, and clients love the unlimited history for compliance.
From day one, the AI assistant answered repetitive customer questions. Helped us to get several 25K projects just by interacting with our customers.
Love the mobile app. Push notifications, quick replies, and status toggles make staying on top of conversations easy, even when I’m out of the office.
Never miss a message again. Every conversation is saved to your CRM and ticketing inbox. Reply from the dashboard or directly from email—your response syncs to the customer’s thread automatically.
Add our online chat widget and start real-time conversations in minutes. Track UTM sources, trigger proactive messages, and escalate to tickets when needed—no code required.
See if a personalized AI + human support stack is the right fit—set up a working chatbot in hours.