The all-in-one customer support platform: a live chat widget, AI chatbot, ticketing, custom forms and connectors — built for ecommerce, agencies and fast-growing teams.
Trusted by 65+ users
Trade slow queues and repetitive questions for instant, accurate answers grounded in your own content.
Grow revenue, reduce handle time and keep customers happy with one platform that blends live chat, help desk ticketing, AI automation and marketing tools.
Real-time live chat plus a CRM ticketing system that improves first-response time, CSAT and retention. Share notes, attach files and tag conversations.
Learn moreTrigger proactive messages on product and checkout pages to recover carts and qualify leads. Lead forms, canned replies and routing close deals faster.
Learn more24/7 answers from your knowledge base, smart deflection and auto-routing by intent. Reduce ticket volume while keeping NPS high.
Learn moreConvert chats to tickets in one click. Manage SLAs, priorities, statuses and assignees with macros and tags in a single team inbox.
Learn moreBuild offline contact forms with required fields, file uploads, GDPR consent and spam protection. Pipe submissions to your CRM — no code.
Learn moreWorks with Shopify, WooCommerce and WordPress. Webhooks, Zapier, Slack and API access, plus reporting on response time and conversions.
Learn moreFast setup · Lifetime plan available · Unlimited history
Add a chat widget, route conversations to your inbox, and let AI handle FAQs — or jump in yourself for faster replies.
Paste one line of code and start chatting. We auto-detect pages, capture UTM and referrer, and prevent duplicate sessions. Works with Shopify, WooCommerce and WordPress.
Create agents, skills and business hours. Route chats with assignment rules, round-robin or departments. Enforce SLAs, internal notes, tags and ticketing in one place.
Deflect repetitive questions with a knowledge-base bot, proactive messages and intent routing. Trigger macros, create tickets and sync to email, Slack and Zapier.
Blend AI agents with live chat and a full help desk — seamless handoffs, shared context and happier customers.
Never miss a message again. Every conversation is saved to your CRM and ticketing inbox. Reply from the dashboard or straight from email — your response syncs to the customer's thread automatically.
Add our online chat widget and start real-time conversations in minutes. Track UTM sources, trigger proactive messages and escalate to tickets when needed — no code required.
A complete customer service stack: live chat widget, AI automation, help desk ticketing, analytics, mobile apps and white-label branding.
Add instant messaging to Shopify, WooCommerce and WordPress. Proactive chat, typing indicators, file uploads and visitor context.
Track response time, CSAT and resolution rates. See UTM sources, funnels and lead capture that syncs to GA4 or your BI.
Offline contact forms with required fields, file uploads, GDPR consent and spam protection — piped to your CRM.
24/7 self-service from your knowledge base. Intent detection, smart deflection and auto-routing to agents.
Access every transcript, attachment and note with lightning-fast search, exports and audit logs for compliance.
Convert chats to tickets. SLAs, priorities, statuses, tags, internal notes, assignments and macros — all in one inbox.
Support on the go with push notifications, real-time messaging, away/online toggles and canned replies.
Match your brand with custom colors, fonts, greetings and multilingual text. Optional custom domain and widget CSS.
One-time payment · Unlimited agents & chat history
Ecommerce brands, agencies and fast-growing startups use our live chat, help desk and AI chatbot to speed up replies and convert more visitors.
DTC Brand · Shopify
We switched from an expensive tool and cut first-response time by 62%. EasyChatDesk combines live chat, ticketing and macros in one team inbox. Conversions on product pages are up, and the AI bot handles FAQs 24/7.
@midsize-creative
Setup took minutes. Routing rules and SLAs are perfect for our support desk. Turning a chat into a ticket is one click, and the analytics & CSAT reports make monthly client reviews painless.
Home & Living
Proactive messages on checkout recovered abandoned carts immediately. The knowledge-base chatbot answers delivery and return questions, while tricky cases escalate to our agents with full context.
Founder, analytics app
We consolidated email + chat into one help desk. Tags, priorities and macros keep our queue clean. The mobile app lets us hit SLAs even on the go.
@ops-stack
We saved thousands a year. EasyChatDesk delivers the same core features — team inbox, canned replies, automations and reporting — without the heavy bill.
CEO & CTO
From day one, the AI assistant answered repetitive customer questions. It helped us land several 25K projects just by interacting with our customers.
Set up live chat, an AI chatbot and a help desk in minutes. No credit card required.