Capture leads with no-code custom forms
Build pre-chat, offline and contact forms in minutes. Collect exactly the fields you need, protect against spam, and send every submission straight to your CRM or inbox.
Forms that do more than collect emails
Drag-and-drop builder
Text, email, dropdowns, checkboxes, file uploads and more — no code required.
Pre-chat & offline forms
Qualify visitors before a chat starts, and capture messages when your team is away.
GDPR consent & spam protection
Add consent checkboxes, honeypots and rate limiting to stay compliant and spam-free.
Pipe to your CRM
Send submissions to your CRM, email, Slack or any tool via webhooks and Zapier.
On-brand styling
Match your colours, fonts and logo so forms feel native to your site.
Conversion tracking
See submission rates and tie leads back to UTM source and campaign.
Turn the chat widget into a lead engine
Use pre-chat forms to qualify visitors, offline forms to never miss a message after hours, and contact forms to route enquiries to the right team — all feeding your CRM automatically.
- Required fields and conditional logic
- File uploads and consent capture
- Auto-route by topic or department
Frequently asked questions
Can I send form submissions to my CRM?
Yes. Every submission can be pushed to your CRM, email, Slack or any app via webhooks and Zapier — no code needed.
Are the forms GDPR compliant?
You can add consent checkboxes and privacy notices, and export or delete submissions, to meet GDPR requirements.
Can I show forms when agents are offline?
Yes. Offline forms appear when no agent is available so visitors can still leave a message that becomes a ticket.
Ready to try EasyChatDesk?
Set up live chat, an AI chatbot and a help desk in minutes. No credit card required.
- Guided onboarding
- Scale-as-you-grow pricing
- 55+ languages
- 15-day free trial
- Cancel anytime