The first agency to reply gets the viewing
Property enquiries are perishable. A buyer browsing at 9pm will message three agencies, and the one that answers first books the viewing. A chatbot that qualifies and captures overnight is not a nice-to-have in this market — it is the whole race.
Built around how property enquiries really arrive
Instant response, any hour
Evenings and weekends are when people browse property. The bot answers then, not the next working morning.
Qualifies the enquiry
Budget, area, bedrooms, timeline, chain status, financing — asked conversationally, captured in structured form.
Routes to the right agent
Hand a qualified buyer straight to the agent covering that area or price band, with the full conversation attached.
No lead falls through
Every enquiry becomes a tracked ticket with an owner and a follow-up, instead of a name in somebody's phone.
International buyers
55+ languages, which matters a great deal if you sell to overseas investors or relocating professionals.
See which listings pull
Conversation volume by page tells you which properties are generating real interest versus idle browsing.
Response time is the entire competitive advantage
Nothing about a property listing is exclusive — the same house appears on every portal. What differs is who replies first and whether that reply answers the actual question. Both of those are solvable with software rather than by asking agents to check their phone at midnight.
- Answers availability, price and viewing questions immediately
- Books the callback while the buyer is still on the listing
- Proactive triggers on individual property pages
Stop driving across town for unqualified viewings
An agent's time is the scarce resource. A conversation that establishes budget, financing and timeline before anybody gets in a car saves more hours per week than any CRM automation, and it happens while the enquiry is still warm.
- Custom qualification flows for sales versus lettings
- Filters out browsers without a rude form wall
- Landlord and vendor enquiries routed separately
Frequently asked questions
How does a chatbot help an estate agency?
It answers listing questions instantly outside office hours, qualifies enquiries against budget and timeline, captures contact details, and routes serious buyers to the right agent with the conversation attached. In a market where every agency lists the same properties, response speed is the differentiator.
Can it book viewings?
It captures a structured viewing request — property, preferred times, contact details, buyer position — and routes it to the responsible agent. Confirming against your diary happens on your side.
Does it work for lettings as well as sales?
Yes. Run separate qualification flows so a tenant enquiry asks about move-in date, tenancy length and referencing, while a buyer enquiry asks about financing and chain.
What about landlord and vendor leads?
Set up a distinct flow on your valuation and landlord pages so instruction enquiries are routed to the right person rather than into the buyer pipeline.
Will it integrate with our CRM?
Captured enquiries can be pushed out through connectors, Zapier or webhooks in real time, so leads land in your CRM as they arrive.
Answer property enquiries before your competitors do
Qualify buyers overnight and hand your agents leads that are already warm.
- Guided onboarding
- Scale-as-you-grow pricing
- 55+ languages
- 15-day free trial
- Cancel anytime