A Wix chatbot that isn't limited to Wix
Wix Chat gives you a message box. EasyChatDesk gives you an AI agent trained on your own content, a ticketing system behind it, and forms that capture leads — added with the Custom Code panel you already have.
More than the built-in chat box
Trained on your site
Point it at your Wix pages and it answers from your services, prices and policies — not from a generic script tree.
Custom Code install
Settings → Custom Code → Add Code to Body. Two minutes, no Velo development, no app subscription.
Real lead capture
Qualify visitors with pre-chat and in-chat forms, then get the details by email and into your CRM.
Ticketing behind the chat
Conversations that need follow-up become tickets, so nothing gets lost when the visitor closes the tab.
55+ languages
Detects and answers in the visitor's language — helpful if your Wix site uses Multilingual.
Answer from your phone
Mobile and browser apps mean you can reply from anywhere, which matters when you are the whole support team.
Two minutes in the Custom Code panel
Wix does not need an app for this. Open your dashboard, go to Settings, then Custom Code, and paste the EasyChatDesk snippet into the Body section, applied to all pages. Publish, and the widget is live on your site.
- Works on any Wix plan that allows Custom Code
- No Velo, no developer mode, no app market subscription
- Loads after your page content, so your Wix speed score is unaffected
Where the built-in chat runs out
Wix Chat is fine for a message box. It is not an AI agent trained on your content, it has no ticketing when a conversation spans days, and its automation is a decision tree you maintain by hand. If chat is a real channel for your business, you outgrow it quickly.
- AI answers grounded in your own pages, not scripted replies
- Full help desk with ticket assignment and email replies
- Connectors into Slack, Zapier and your other tools
Frequently asked questions
How do I add a chatbot to my Wix website?
In your Wix dashboard go to Settings → Custom Code → Add Code, paste the EasyChatDesk snippet, set it to load on all pages in the Body section, then publish. The chatbot appears immediately — no app installation required.
Do I need a paid Wix plan?
You need a plan that allows Custom Code, which means a Premium plan with a connected domain. Free Wix sites do not expose the Custom Code panel.
Is this better than Wix Chat?
It depends what you need. Wix Chat is a solid built-in message box. EasyChatDesk adds an AI chatbot trained on your own content, a ticketing system, custom forms and connectors — worth it once chat becomes a real support channel rather than an occasional enquiry.
Will it work with Wix Multilingual?
Yes. Language detection happens in the widget itself, so it replies in the visitor's language regardless of which translated version of the page they landed on.
Can I customise how it looks?
Yes — colours, position, avatar, greeting and launcher style, so it matches your Wix template rather than fighting it.
Add an AI chatbot to your Wix site
Paste one snippet into Custom Code and start answering visitors automatically.
- Guided onboarding
- Scale-as-you-grow pricing
- 55+ languages
- 15-day free trial
- Cancel anytime