Live Chat Jun 8, 2026
Proactive Live Chat: A Practical Guide
A practical guide to proactive live chat — what it is, when to trigger messages, real examples, and how to lift conversions without annoying visitors.
Read moreThe EasyChatDesk blog
Guides, comparisons and playbooks on live chat, AI chatbots, help desk ticketing and customer support.
Live ChatHelp DeskUse CasesGuidesAI & ChatbotsRoundupsAlternativesComparisonCustomer SupportAI & AutomationCRM & TicketingEcommerceTicketing
Roundups Jun 8, 2026
The 6 Best Live Chat Apps for Customer Support
The 6 best live chat apps for customer support in 2026 — compare AI chatbots, ticketing, integrations and pricing to choose the right tool for your support team.
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Comparison Jun 8, 2026
Intercom vs Tidio: Which Live Chat Tool Wins in 2026?
Intercom vs Tidio compared on pricing, live chat, AI chatbots, automation and channels. See which tool fits your team — plus a lighter, cheaper alternative.
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AI & Automation Jun 6, 2026
Customer Service Automation: A Complete Guide
A complete guide to customer service automation — what to automate, AI chatbots, ticketing, smart handoff, and keeping the human touch.
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Customer Support Jun 6, 2026
How to Handle Holiday Customer Support Volume
Holiday sales bring a flood of customer queries. Learn how to manage high support volume with AI chatbots, live chat, prioritization and prep that scales.
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Comparison Jun 6, 2026
EasyChatDesk: The Intercom Alternative With Better Prices
Looking for an Intercom alternative with better prices? EasyChatDesk bundles live chat, an AI chatbot and ticketing in one tool from $17/agent/month. Full comparison.
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Live Chat Jun 5, 2026
How to Add Live Chat to a BigCommerce Store
A step-by-step guide on how to add live chat to a BigCommerce store. Install a fast chat widget and AI chatbot in minutes to boost sales and support shoppers.
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Customer Support Jun 5, 2026
How to Reduce Customer Support Costs
Learn how to reduce customer support costs without hurting quality — automation, self-service, smart ticketing and the right tools to lower cost per ticket.
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Use Cases Jun 5, 2026
Live Chat for Healthcare Websites
Live chat for healthcare helps clinics and practices answer patient questions instantly, book appointments, and triage inquiries while protecting privacy.
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Live Chat Jun 5, 2026
Live Chat Metrics & KPIs You Should Track
The live chat metrics and KPIs that matter — response time, resolution rate, CSAT, and more — plus how to track them and what good looks like.
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Alternatives Jun 5, 2026
Best Crisp Chat Alternatives in 2026
The best Crisp chat alternatives in 2026, compared on price, AI and features. Find a live chat and support platform with chatbot, CRM ticketing and forms built in.
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AI & Automation Jun 4, 2026
AI Chatbot for Ecommerce: Use Cases and Benefits
Discover how an AI chatbot for ecommerce boosts sales, cuts support costs, and answers shoppers 24/7. Real use cases, benefits, and setup tips for 2026.
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Live Chat Jun 4, 2026
9 Benefits of a Live Chat Widget on Your Website
Discover the real benefits of using a live chat widget on your website — higher conversions, faster support, lower costs and happier customers. A practical guide.
Read more Help Desk Jun 4, 2026
What Is a Ticketing System? A Complete Guide
A ticketing system captures customer requests as trackable tickets so nothing slips. Learn what a ticketing system is, how it works, key features and benefits.
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Customer Support Jun 4, 2026
What Is Chat Support? A Complete Guide
Chat support lets customers get instant help through a website chat window. Learn what chat support is, how it works, its benefits and best practices.
Read moreShowing 76–90 of 129 articles
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