Ecommerce Jun 10, 2026
WISMO: How to Reduce 'Where Is My Order' Tickets
WISMO tickets flood ecommerce support. Learn how to reduce 'where is my order?' queries with proactive updates, self-service tracking and AI automation.
Read moreThe EasyChatDesk blog
Guides, comparisons and playbooks on live chat, AI chatbots, help desk ticketing and customer support.
RoundupsGuidesAlternativesLive ChatHelp DeskUse CasesAI & ChatbotsComparisonCustomer SupportAI & AutomationCRM & TicketingEcommerceTicketing
Comparison Jun 10, 2026
Intercom vs Gorgias: Which Support Platform Wins in 2026?
Intercom vs Gorgias compared on pricing, ecommerce depth, live chat, AI and automation. See which support platform fits your store — plus a lighter alternative.
Read more
Comparison Jun 10, 2026
Zendesk vs HubSpot Service Hub: Which Wins in 2026?
Zendesk vs HubSpot Service Hub compared on pricing, ticketing, live chat, AI and CRM depth. See which support platform fits your team — plus a lighter alternative.
Read more
Help Desk Jun 9, 2026
How to Prioritize Support Tickets (With Examples)
Learn how to prioritize support tickets using impact and urgency, a priority matrix, SLAs and automation — with real examples your team can apply today.
Read more
Live Chat Jun 9, 2026
How to Add Live Chat to Your Website (Easy & Free)
Learn how to add live chat to your website the easy, free way. A step-by-step guide to installing a chat widget in minutes — no developer or budget required.
Read more
Alternatives Jun 9, 2026
9 Best Intercom Alternatives in 2026
The 9 best Intercom alternatives in 2026, compared on price, AI and complexity. Find a cheaper messaging and support platform with live chat, AI and ticketing built in.
Read more
AI & Automation Jun 8, 2026
AI Chatbot for Customer Service: The Complete Guide
A complete guide to the AI chatbot for customer service — how it works, deflection, smart handoff, pricing, and how to roll one out the right way.
Read more
Live Chat Jun 8, 2026
How to Add Live Chat to a Magento Store
A step-by-step guide on how to add live chat to a Magento store. Install a fast chat widget and AI chatbot in minutes to boost sales and support shoppers.
Read more
Customer Support Jun 8, 2026
How to Improve Your Customer Response Time
Learn how to improve customer response time with live chat, automation, canned replies and smart routing — faster replies that lift satisfaction and sales.
Read more
Help Desk Jun 8, 2026
How to Integrate a Ticketing System With Your CRM
Learn how to integrate a ticketing system with your CRM step by step — what data to sync, integration methods, common pitfalls, and how to keep context in one place.
Read more
Use Cases Jun 8, 2026
Live Chat for Financial Services and Banks
Live chat for financial services helps banks and advisors answer client questions instantly, qualify leads, and support customers securely and compliantly.
Read more
AI & Automation Jun 8, 2026
Live Chat vs Chatbots: Which Is Better?
Live chat vs chatbots — which wins for customer support? We compare speed, cost, accuracy and CX, and explain why a hybrid approach beats choosing one.
Read more
Live Chat Jun 8, 2026
Proactive Live Chat: A Practical Guide
A practical guide to proactive live chat — what it is, when to trigger messages, real examples, and how to lift conversions without annoying visitors.
Read more
Comparison Jun 8, 2026
Intercom vs Tidio: Which Live Chat Tool Wins in 2026?
Intercom vs Tidio compared on pricing, live chat, AI chatbots, automation and channels. See which tool fits your team — plus a lighter, cheaper alternative.
Read more
AI & Automation Jun 6, 2026
Customer Service Automation: A Complete Guide
A complete guide to customer service automation — what to automate, AI chatbots, ticketing, smart handoff, and keeping the human touch.
Read moreShowing 76–90 of 140 articles
Put these ideas to work
Add live chat, an AI chatbot and a help desk to your site in minutes.
- Guided onboarding
- Scale-as-you-grow pricing
- 55+ languages
- 14-day free trial
- Cancel anytime